BOOKING:
There are two options when it comes to booking Grace or her team for your big day.
Option 1: If you would like to book pending a trial, we will arrange for you to come in to the studio fairly soon. You can then make your decision if you are happy to go ahead (we ask you let us know within 7 days of your trial). If you are we will then send out a bridal contract for signing. This would be charged at £60.00 and would act as your booking fee if you did go ahead.
Option 2: If you know you definitely want to book our services, we will send out a contract for signing and take your non refundable £60.00 booking fee. We would then look at doing your practice run closer to the big day.
Your booking for your wedding day is only secure once you have paid your booking fee. Once that has been received you will be sent a bridal contract confirming all the details of your booking, you will be able to sign this electronically and you will have a copy for your records. Please note that NO booking is secure until the booking fee has been paid.
PAYMENTS:
Once you have paid your booking fee the remaining balance will need to be paid by a week prior to the wedding (you are very welcome to pay in advance of this if you prefer, please let Grace know you have made payment so it can be recorded). This can be paid to Grace Kingsley via bank transfer, account details will be provided and exact figures will be confirmed on your bridal contract.
CANCELLATIONS:
If for any reason you have to cancel your bridal booking with us please give us as much notice as possible. You pay a £60 booking fee at the time of booking, this is non-refundable and if your booking is cancelled with 3 or more months notice you will not have to pay anything further. If you cancel with 3-1 months’ notice there will be a 50% charge and with less than 1 months’ notice the full total will be chargeable.
We are aware that there are some circumstances that genuinely cannot be helped and will use our discretion when needed.
Please note this also includes changes to the booking, If members of your bridal party change their mind we also ask for as much notice as possible. The same charges as above apply.
It is extremely unlikely that your artist would not be able to attend your booking, if the occasion did occur we would do our absolute best to ensure the booking is covered. Your booking, make up and hair details are recorded at your trial and they would be passed on so everything would run smoothly on the morning.
AT THE TRIAL:
We are looking forward to meeting you for your trial, feel free to share any ideas you may have for your Hair and/or Make up. If you are having a veil or any accessories, please bring them with you (if you have them at that time), we can always give advice if needed on accessories if you haven’t chosen them yet.
If you are having a hair trial, please wash your hair the day or evening before. Freshly washed hair is not ideal to work with and we want to show you the best result.
If you are having a make-up trial don’t worry about being make up free, we can remove any make up you may be wearing.
Please let us know of any known allergies you may have before we start your trial.
Honesty is always the best policy, if you are unhappy with your hair or make up please don’t worry. Our aim is to ensure you feel as happy as possible with the results and will work with you to achieve the results you want. Just remember we can only fix something if you tell us.
The brides trial is included with in the price but if you did for any reason feel you wanted a second trial it would be chargeable at £30 for hair or make up, £60 for hair and make up.
All trials are carried out at our studio in central Bristol. The address is 124 St Georges Road, Hotwells, Bristol, BS15UJ (we are with in a salon called bespoke on the Top Floor).
ON THE DAY:
So that you can enjoy your morning and be as relaxed as possible, we will come to your venue to get you ready.
We don’t need a huge amount of space but will need a chair and an area for us to set up our kits to be provided. It is also ideal to be in an area that has natural light coming in so we can make sure you look perfect!
We will normally work on your bridal party first and you last so you are as fresh as possible to walk down the aisle. We will draw up a schedule if you have a larger bridal party so we can keep things running smoothly.
As with the trial please ensure you wash your hair the evening before at the latest, if you can keep it product free to would be great, we don’t want any rogue curls! We would love it if you can have cleansed your skin and applied any serums and moisturisers so we can get to work on fresh skin.
PHOTOGRAPHS:
We like to take photos of the hair and make up we do on all of our brides and bridal parties. We normally share these on our social media platforms for other brides to see, but obviously if you would rather we didn’t please just let us know.
